What are Cool Points Hours?
(Formerly coolNYC Events under the coolNYC Program)
During times when the electric grid is under stress, the Con Edison Smart AC Program may hold Cool Points Hours. When the Cool Points Hours begin, your smartAC kits will cool at a slightly higher temperature or turn on and off to conserve power. Your AC may turn off for up to 10 minutes at a time. Cool Points Hours typically last for 4 hours and usually occur between 3 and 5 times per summer. By participating, you are doing your part to ensure the reliability of your city’s electric grid.
You will receive email notices 24 hours and 2 hours before each Cool Points Hours.
Participate in the entire set of Cool Points Hours without opting out to earn Cool Points! You can earn 2,500 Cool Points per AC for each Cool Points Hours your AC fully participates in. If you've participated in the Con Edison Smart AC Program in previous years, you'll get a 10% bonus on top of that as a thanks for your program loyalty.
If you were sent new smartAC kits, you will need to fully participate in one full set of Cool Points Hours in order to keep your kits at the end of the summer.
If your AC is off during the start of the Cool Points Hours, you are already saving energy and your AC will be credited with having participated as long as your smartAC kit is plugged in and connected to WiFi.
You can always opt out of Cool Points Hours but if you do, you will forfeit 2,500 Cool Points per AC. If you have a smartAC kit, you can opt out by pressing the down arrow on your thermostat to decrease the set temperature. The DR symbol on the screen will disappear. You can opt out before the Cool Points Hours start by logging in to your mymodlet.com account and navigating to your Smart AC Dashboard. Click the green "Enabled" button and change it to "Disabled" for each AC you would like to opt out.
If you have a Friedrich Kühl, you can opt out by turning down the temperature setting on your AC. If you have a Frigidaire Gallery Cool Connect, you can opt out by turning your AC off, then turning it back on.
Cool Points Hours may also be referred to as Conservation Events or Demand Response Events.
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