Con Edison Smart AC Program

Getting Started

Helpful videos to get you started

Here are some helpful videos that will help you get the most out of your modlet or smartAC kit: Getting Started with the modlet How to install your WiFi ThinkEco smartAC kit Using the Thermostat Remote f...

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What does my WiFi modlet light mean?

The WiFi modlet has a red light (LED) ring that tells you its current status. ‚Äč Slow-spinning red light Fast-spinning red light Watch the modlet light during installation. The li...

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Plug Reference Guide

We support the 3 most common plug types for room Air Conditioners: There are Zigbee modlets for 4010, 4011 & 4013. There are WiFi modlets for 5010, 5011 & 5013. Related Issues What is my plug type?

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I ordered the wrong plug type

Please check out our plug reference guide and note which plug type image matches your wall outlet. Email us using the form on this site to request an exchange. Please indicate the plug type you need and which ...

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What is the modlet BN?

The modlet BN (sometimes called the "modlet bean") is a smart plug that measures minute-level power use and can control the power allowed to the device connected to it. You can control your modlet BN from your ...

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Is the smartAC kit compatible with my AC?

Approximately 90% of our customers report that their AC unit is compatible with the smartAC kit. However, every AC unit is designed differently and some AC units are not compatible with the smartAC kit. Make su...

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Glossary of ThinkEco Terms

Basic Modlet (Zigbee): 2-socket smart outlet that monitors and controls the flow of energy to your plugged-in devices Modlet BN (or smartAC modlet): 1-socket smart outlet that monitors and controls the flow of...

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Do I have a WiFi modlet or a Zigbee Modlet?

WiFi modlets communicate directly with WiFi network in your home or office. Zigbee modlets require an Ethernet Gateway to communicate with the internet. Differences: WiFi modlets have a WiFi MAC address on ...

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Where is my registration key?

You can find the reg key on the front page of your printed materials, on a small piece of paper the size of a business card. The registration key is a 25 character hexadecimal unique identifier and is required ...

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How to request a free return label

If you would like to request a return label for your smartAC kit(s), please use this form. Kindly include the following information: Subject: Return label Body: Hello Customer Support Team, I have [#] (in...

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